1. Agreement to Terms
By accessing and using the services of Fardeesbor Singing Academy ("we", "our", or "us"), you ("you", "your", or "student") agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These terms apply to all users of our website, students, parents/guardians, and anyone who accesses our services in any capacity.
2. Description of Services
Fardeesbor Singing Academy provides professional vocal training services including:
- Private singing lessons (in-person and online)
- Group singing classes
- Performance training and coaching
- Vocal technique instruction
- Educational resources and materials
- Performance opportunities and recitals
3. Enrolment and Eligibility
Student Requirements
- Students must provide accurate personal and contact information
- Students under 18 must have parental/guardian consent
- Medical conditions that may affect vocal training must be disclosed
- Emergency contact information is required for all students
Age Requirements
- We accept students from age 6 and above
- Students under 12 require parent/guardian presence during lessons
- Adult supervision may be required for online lessons with minors
4. Lesson Scheduling and Attendance
Booking and Confirmation
- Lessons must be booked in advance through our scheduling system
- Confirmation will be provided via email or SMS
- Students are responsible for arriving on time for scheduled lessons
Cancellation Policy
- Cancellations must be made at least 24 hours in advance
- Late cancellations (less than 24 hours) may result in forfeit of the lesson
- Emergency cancellations will be considered on a case-by-case basis
- Repeated late cancellations may result in termination of services
Makeup Lessons
- Makeup lessons are available for cancellations made with proper notice
- Makeup lessons must be scheduled within 4 weeks of the original lesson date
- We do not provide makeup lessons for student no-shows
5. Payment Terms
Fees and Billing
- Lesson fees are as published on our website or provided in writing
- Payment is due at the time of booking or as agreed in advance
- We accept payment by cash, card, bank transfer, or online payment
- Package deals and discounts are available as advertised
Late Payment
- Late payment fees may apply for overdue accounts
- Services may be suspended for accounts more than 14 days overdue
- Outstanding balances may be referred to debt collection
Refunds
- Refunds are available in accordance with Australian Consumer Law
- Unused lesson credits may be refunded with 14 days' notice
- No refunds for completed lessons or services already provided
- Medical withdrawal refunds considered on case-by-case basis
6. Student Conduct and Responsibilities
Expected Behaviour
- Treat instructors, staff, and other students with respect
- Follow academy rules and instructor directions
- Maintain appropriate language and behaviour
- Respect academy property and equipment
Practice and Preparation
- Students are encouraged to practice regularly between lessons
- Complete assigned exercises and vocal warm-ups
- Bring required materials and music to lessons
- Communicate any difficulties or concerns with instructors
7. Health and Safety
Health Considerations
- Students must disclose any health conditions affecting vocal ability
- Do not attend lessons when unwell or with contagious conditions
- Follow instructor guidance on vocal health and technique
- Report any vocal strain or discomfort immediately
Emergency Procedures
- Emergency contact information must be current and accessible
- Staff are trained in first aid and emergency response
- Emergency services will be contacted when necessary
8. Photography and Recording
Consent for Marketing
- We may photograph or record lessons and performances for promotional purposes
- Specific consent will be obtained before using images or recordings
- Students may opt out of photography/recording at any time
- Images will not be used for commercial purposes without written consent
Student Recording
- Students may record lessons for personal practice with instructor permission
- Recordings must not be shared or distributed without written consent
- Commercial use of lesson recordings is strictly prohibited
9. Online Services
Technical Requirements
- Students must have reliable internet connection for online lessons
- Compatible device with audio/video capabilities required
- Students responsible for their own technical setup and support
Online Conduct
- Same behavioural standards apply to online lessons
- Ensure appropriate and distraction-free environment
- Respect instructor's time and other participants in group sessions
10. Limitation of Liability
To the extent permitted by law:
- We are not liable for personal injury except where caused by our negligence
- Our liability for property damage is limited to the lesson fee paid
- We are not responsible for vocal strain resulting from improper practice
- Students participate in activities at their own risk
- We maintain appropriate insurance coverage for our operations
11. Termination
By Student
- Students may terminate services with 14 days' written notice
- Unused lesson credits will be refunded as per our refund policy
- Outstanding fees must be paid before termination
By Academy
We may terminate services immediately for:
- Repeated violations of these terms
- Inappropriate or disruptive behaviour
- Non-payment of fees
- Safety concerns
- Any conduct detrimental to the academy environment
12. Governing Law
These Terms of Service are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales. These terms are subject to Australian Consumer Law, which provides certain guaranteed consumer rights that cannot be excluded.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be communicated through:
- Email notification to registered students
- Website announcements
- Notice displayed at our academy
Continued use of our services after changes constitutes acceptance of the new terms.
14. Contact Information
For questions about these Terms of Service, please contact us: